Support

Our Support – Comprehensive Service & Technical Assistance

At Jinan Better Machinery Co., Ltd., we are committed to providing exceptional support and technical assistance to our customers worldwide. From pre-sales consultation to after-sales service, our professional team ensures that every customer receives reliable, efficient, and timely support for their window making machines and insulating glass machines.

What Machines We Can Supply:

• UPVC window machines (PVC window machines / Vinyl window machines)
  • Cutting saw, welding machine, corner cleaning machine, bead cutting saw……
• Aluminum window making machines
  • Cutting machine, milling machine, drilling machine, crimping machine……
• Insulating glass manufacturing machines
  • Insulating glass production line, glass washing machine, butyl extruder machine……
• Aluminum processing machines
  • Thermal break assembly line, industrial level aluminum processing machines, aluminum cutting machines
• Machine parts, racks and accessories
  • Cutting blade, damageable machine parts, welding cloth……

Pre-Sales Consultation

Choosing the right window machines is essential for your production.

What Services We Can Supply:

• Professional Consultation: We analyze your business needs and recommend the most suitable window machines.
• Custom Machine Solutions: We provide tailor-made window fabrication machines to meet specific production requirements.
• Factory Layout Planning: We assist in designing an optimized production layout for maximum efficiency.
• Quotation & Cost Estimation: Get a transparent, competitive price for your window machines with detailed specifications.

Efficient Shipping

• Worldwide Shipping: We arrange reliable sea freight, air freight, and land transportation.
• Customs Clearance Assistance: We help with export documentation and import regulations.

Training & Installation Support

• Machine manual and detailed operation videos
• Remote Installation Support
• Training in your workshop if needed

After-Sales Service

• 24/7 Online Support: Available via WhatsApp, email, and phone.
• 2-year Warranty: long time warrantyfor non-damageable accessories.
• Remote Troubleshooting: Quick identification and resolution of any technical issues.
• Spare Parts Supply: Fast delivery of original spare parts to minimize downtime.
• Machine Upgrades & Software Updates: Continuous improvement to keep your window manufacturing machinery up to date.
• Other supports base on customer’s request

Why Choose Better Machinery’s Support?

• Industry Expertise: Almost 30 years of experience in the field of window and door making machines.
• Global Customer Support: Service available in over 50 countries.
• Fast Response Time: Quick solutions to keep your production line running smoothly.
• Comprehensive Training & Resources: Ensuring your team is fully equipped to operate the machinery efficiently.

Contact Us Today!

Need assistance with your window making machines? Contact Better Machinery today!

Location: Renli Village, Shizhong District, Jinan City, Shandong Province, China

Email: info@windoormachine.com

WhatsApp:  +86 18354168033

Website: https://windoormachine.com/

Youtube: https://www.youtube.com/@BetterMachinery

Facebook: https://www.facebook.com/profile.php?id=61569045811322

 

With Better Machinery, you get more than just high-quality window machines — you get a dedicated team that supports your business every step of the way!